1. Introduction
At Play, OK!, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your data and the rights you have concerning your information.
2. Information We Collect
We collect the following types of personal information when you interact with our site or purchase products from us:
- Contact information (e.g., name, email, phone number).
- Payment details for processing memberships, day passes, and reservations.
- Preferences or feedback you provide to enhance your experience.
3. How We Use Your Information
The data we collect is used exclusively to provide and improve our services, including:
- Facilitating memberships, day passes, reservations, or event participation.
- Sending confirmations, updates, and promotional offers (with consent).
- Communication and customer service during unstaffed hours.
- Enhancing customer support and resolving inquiries.
4. Non-Sale of Data.
We value your privacy. Play, OK! will never sell your personal data to third parties. Your information is used solely by Play, OK! for operational purposes as described above.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Data Sharing
We may share your information with trusted third parties under the following circumstances:
- Payment processing and secure, encrypted transaction handling.
- Compliance with legal obligations (e.g., subpoenas or investigations).
- Protecting the rights or safety of Play, OK! or its patrons.
7. Revoking Permissions
You may revoke your consent for the use of personal data at any time by contacting us at info@playok.org or by texting STOP when interacting with our member line. Upon revocation, we will cease using your data for purposes requiring consent, except where legally required.
8. Security Measures
We employ industry-standard security measures to protect your data, including encryption, secure servers, and regular vulnerability assessments.
9. Your Rights
As a customer, you have the following rights regarding your personal data:
- Access: Request a copy of the data we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request deletion of your data where applicable by law.
- Portability: Receive your data in a structured format.
- Complaint Filing: Submit concerns to your local data protection authority.
10. Cookies and Tracking
WordPress, our web host, uses strictly necessary cookies to enhance your browsing experience. Play, OK! does not use any advertiser or other non-essential cookies or tracking technologies. You can adjust your preferences to reject all cookies in your browser settings.
11. Updates to This Policy
We may update this policy periodically. Substantial changes will be communicated via email or our website.
12. Contact Us
If you have any questions or wish to exercise your privacy rights, please contact us at:
Play, OK!
1117 N Jackson St
Altus, OK 73521
info@playok.org
Effective Date: 1 September 2024